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Troubleshooting
Is there sufficient free space on your hard disk?
Delete unneeded files to increase the amount of free space. After deleting the unneeded files, empty the
recycling bin.
Is the XV-2020 connected correctly?
Make sure that the USB connector of your computer is connected to the XV-2020 by a USB cable. Check
this, and if you are using Windows, close the Sound and Multimedia Properties dialog box (Multimedia
Properties in Windows 98), re-open the same dialog box once again, and specify the audio and MIDI
input/output destinations.
(“Specifying the Output Destination for MIDI Data (p. 21)”)
Is the power of the XV-2020 turned on?
Make sure that the XV-2020’s POWER switch has been pressed inward. Check this, and if you are using
Windows, close the Sound and Multimedia Properties dialog box (Multimedia Properties in Windows
98), re-open the same dialog box once again, and specify the MIDI input/output destinations.
Using the procedure for “Deleting the USB MIDI Driver (p. 23)”, delete the USB audio device driver
installed in your computer, and then re-install the XV-2020 driver as described in “Installing & Setup the
Driver (Windows) (p. 13)”. Also check whether there is any “Unknown device” in “Other devices” or
Universal Serial Bus Controllers.” If you find any, delete them.
Is OMS or FreeMIDI installed?
The XV-2020 driver cannot be installed unless OMS or FreeMIDI are installed. Please install OMS or
FreeMIDI. (OMS -> p. 25, FreeMIDI -> p. 28)
XV-2020 is not detected when making OMS or FreeMIDI settings
Is the XV-2020 detected?
Turn the power of the XV-2020 off, then on again.
Reconnect the USB cable.
If other USB devices are connected, connect only the XV-2020.
It is possible that the Macintosh did not correctly detect and initialize the XV-2020. Leave the XV-2020’s
USB cable connected, and restart your Macintosh. If it is still not detected, shut down your Macintosh, and
then restart it.
The XV-2020 will not be detected if it is connected to the USB connector on the Macintosh keyboard.
Please connect the XV-2020 to a USB connector on the Macintosh itself.
112


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