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Troubleshooting
Troubleshooting
Even if the send level to each effect is above 0, effects will not apply if the MFX Output Level, Chorus
Level, and Reverb Level are set to 0. Check each setting. (p. 80)
If Output Assign is set to PAT (PATCH) for each Part of the Performance, the sound will be output
according to the Output Assign settings of the Patch (for each Tone) which is assigned to those Parts. This
means that if the Output Assign of (each Tone in) the Patch is set to PAT (PATCH), the MFX sound will
not be output. (p. 80)
MIDI messages are not received correctly
Are the receive channel and receive switch settings correct?
Check the settings for the MIDI receive channel (p. 35) and the various switches for reception of MIDI
messages (p. 94).
Are the exclusive receive settings correct?
To receive System Exclusive messages, the Device ID number must match that of the transmitting device.
Is the DEMO mode selected?
When the DEMO mode is selected, MIDI messages received from an external device will be ignored.
Song data does not playback correctly
Are you playing back from the middle of the song?
The beginning of a General MIDI score song contains a GM System On message. In some cases, a General
MIDI Score cannot be played back correctly unless this message is received.
Are you playing back GS format song data?
Since the XV-2020 is a General MIDI system compatible sound source, there may be cases in which GS
format song data will not playback correctly.
If playing back GM scores, is the sound generator in GM mode?
Switch to GM mode (p. 39).
Is the Patch mode selected?
When song data is played back in the Patch mode, only the sound of a single Part is played. Change to the
Performance mode, then play the song data. (p. 31)
Problems related to the USB driver
Cannot install the driver correctly
Is the CD-ROM correctly inserted into your CD-ROM drive?
Installation is not possible unless the CD-ROM included with the XV-2020 is inserted in your CD-ROM
drive. Make sure that the CD-ROM is correctly inserted into your CD-ROM drive.
Is the CD-ROM or the lens of the CD-ROM dirty?
If the CD-ROM or the lens of the CD-ROM drive is dirty, the installer may not work correctly. Clean the
disc and/or lens using a commercially-available CD cleaner or lens cleaner.
Are you installing the software from a networked CD-ROM drive?
The software cannot be installed from a networked CD-ROM drive.
If you are using Windows or Macintosh for the first time, and as a result find it difficult to follow the
procedural explanations, please refer to the manuals that came with your computer or operating
system.
Troubleshooting is organized according to different operating systems. Refer to the icon(s) at the left
of the title to find the items you need.
Problems common to Windows and Macintosh
Problems occurring only in Windows
Problems occurring only in Macintosh
111


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