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Chapter 7. Troubleshooting 95
Sound
Symptom Suggested Solution
1. There is no sound even when the volume is
turned up.
• CheckaudiosourceinDeviceMenu.
• ChecktoseeiftheMUTEbuttonison.
• TheTV’s“Listento:”settingmaybesettoSAP.
• Checkthatthe“TVSpeakers”settingisOnintheAudio/Videomenu.
2. The sound does not match the screen
picture.
• NetCommand®issetupincorrectly.
• TheTV’s“Listento:”settingmaybesettoSAP.
• IfusingstereoorA/Vreceiverspeakers,checktheirinputselection.
• IfusingstereoorA/Vreceiver,checkthatAUDIOOUTPUTonTVsbackpanel
is connected to the A/V receiver.
3. The A/V Receiver is the selected audio
source but there is no sound.
• ChecktoseeiftheA/VReceiverpoweristurnedon.Afterthepoweris
turned on, redisplay the Device Selection menu and press ENTER to allow
NetCommand to correctly select the A/V Receiver input.
• VerifytheconnectionsandNetCommandsetupfortheA/Vreceiverandthe
desired source device, if any.
From the NetCommand menu, select Review. Check the Review screen to
see if the A/V Receiver inputs and device listed correspond to the physical
connections on the A/V Receiver. If they do not match, either change the
physical connections or change the NetCommand setup. To change the
NetCommand setup, make the audio source the TV speakers and select a
source other than the one you want to change. Next select the Change option
on the Edit NetCommand menu to change the A/V receiver input for the device
on the Connection screen.
Indicators
Symptom Suggested Solution
1. Lamp indicator light is a constant red. Turn the TV off for at least 2 minutes. Turn back on. If light is
still red, the lamp has failed. Replace it. See Appendix H for
lamp replacement information.
2. Lamp indicator light is a constant yellow. Lamp may fail soon. Purchase a new lamp. See Appendix H for
lamp replacement information.
3. Lamp indicator light is a flashing yellow. Lamp cover door is open or lamp cartridge is not secure. See
Appendix H for lamp replacement information.
4. Status indicator light is a constant yellow. Room temperature has exceeded proper levels. Cool the room.
5. Status indicator light is a constant/flashing red. Service is required. Contact your dealer or a Mitsubishi
Authorized Service Center to arrange for a service evaluation.
Listings of Mitsubishi Authorized Service locations can be
obtained from our web site, www.mitsubishi-tv.com or by
calling 1-800-332-2119.
95


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