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Problem Reason The Solution
Hard ingredients block the
accessories used.
Switch off („0”) and unplug the motor unit. Remove the
obstacle using rubber,wooden or plastic cooking utensils.
However, do not use violence to avoid damage to the
accessories. Granulate very hard ingredients (e.g. nuts,
hard chocolate) before processing them with the appliance.
Bar blender: you
pushed on the bar blender
with too much pressure.
Do not apply too much pressure, when moving the bar
blender up and down within your food. This will improve
the processing results as well.
You have subjected the
motor to excessive load.
The overload protection
has been triggered.
Immediately switch OFF (“0”) and unplug the appliance.
Please adhere to the instructions given in section ‘Over-
load Protection’. Leave the appliance cool down for at
least 30 minutes. Make breaks (see: ‘Maximum Opera-
ting Time’).
Liquid is running out of
the mixing container.
Chopper system: This
accessory is not suitable
for processing liquids.
Use another accessory for processing liquids; e.g. the bar
blender. If you wish to process solid ingredients mixed
with a lot of liquids, pour off the liquid, before filling the
chopper container (see: ‘Tips for Best Results’).
Chopper system: the
chopper container is over-
filled. Juices of your food
run out.
Depending on the type of food, you should not fill up the
chopper container to the MAX filling line. It may be better
to process your food in smaller portions (see: ‘Tips for
Best Results’).
Bar blender: you
moved the bar blender
out of the food during
operation.
Use special care, when moving the bar blender up and
down a little for cutting solid parts of your food during
operation. Otherwise, particles of food may be hurled out
or liquids may splash out of the mixing container. If in
doubt, use another accessory (e.g. the beaters).
The mixing container is
spinning around vigorously
during operation.
This may happen due to
the force, the accessories
apply to solid components
of your food.
During operation, always hold the mixing container with
one hand.
72


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