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Problem Reason The Solution
There is a slight strange
smell, when starting the
motor.
The appliance is still new. With the appliance still new, this is normal and no reason
for concern. The smell will dissipate during repeated usage.
The motor unit is damaged. Do not use the appliance, when food or liquids have gone
into the motor unit. Contact an authorized service centre
for examination and repair.
The motor does not
respond to the “Pulse”
button.
Wire tools: You did not
select a speed.
The “Pulse” button will not work without a speed
selected. Slide the speed selector to a speed setting.
Wire tools: You have
selected the maximum
speed setting “5” already.
When using the wire tools, the “Pulse” button will acce-
lerate the motor to maximum speed. With speed “5”
selected, the motor is on maximum speed already and
nothing will happen.
Bar blender or chop-
per system: The speed
selector is not set to “M”.
Before operating the motor unit, you need to slide the
speed selector to position “M”. Thereafter, press the
“Pulse” button to start the motor.
The accessories cannot be
removed.
Wire tools: you did not
press the Ejection button.
Always press the Ejection button for removing the wire
tools from the motor unit.
Do not attempt to pull out the wire tools with
violence to avoid damage.
Bar blender: you did not
unlock the bar blender.
For operation, the bar blender is locked to the drive wheel
of the motor unit. Turn the shaft of the bar blender coun-
ter-clockwise to unlock the bar blender, then pull it out.
Do not attempt to pull out the bar blender
with violence to avoid damage.
Chopper system: you
did not unlock the chopper
system.
For operation, the motor unit is locked to the chopper
lid. For unlocking, turn the motor unit counter-clockwise.
Then pull the motor unit out.
Do not attempt to pull out the motor unit
with violence to avoid damage.
The wire tools fall out of
the motor unit.
The wire tools are not
engaged in the tool coup-
lings correctly.
Make sure you push the wire tools into the tool couplings
until you hear and feel them click into place.
The tool couplings are
damaged.
When pulling out the wire tools violently, the tool couplings
of the appliance may get damaged. Get in contact with an
authorized service centre for examination and repair.
70


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