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SOLVING PROBLEMS
If a problem occurs, in most cases you will be able quite easily to solve it. The
following error table will assist you.
Problem Reason The Solution
The appliance is not wor-
king.
The motor unit is not live. Connect the motor unit to a wall power outlet. Check, if
the used socket is live by connecting a lamp.
Wire tools: you did not
select a speed.
Even the “Pulse” button will not work without a speed
selected. Slide the speed selector to a speed setting: “1”
to “5”.
Bar blender or chopper
system: the speed selec-
tor is not in position “M”,
and/or you did not press
the “Pulse” button.
Speed selection is not possible. These accessories are
driven always with maximum power. Slide the speed
selector to position “M” and hold the “Pulse” button
pressed for switching on the motor.
The food in the mixing
container is too hard or
too heavy.
Immediately release the “Pulse” button and slide the speed
selector to “0” (OFF). Try out the following solutions:
- Add some liquid to make your food more runny.
- Use another accessory (see: ‘Tips for Best Results’).
- Take some food out of the mixing container. Process
your food in smaller portions.
Hard pieces of food block
the used accessory.
Immediately slide the speed selector to “0” (OFF) and
unplug the appliance. The appliance is not suited for pro-
cessing extremely hard ingredients. Remove any parts of
food, blocking the accessories. Try again.
When using the bar blender, do not push too hard onto the
bar blender, when moving it up and down for processing.
You have subjected the
motor to excessive load.
The overload protection
has been triggered.
Immediately switch OFF (“0”) and unplug the appliance.
Please adhere to the instructions given in section ‘Overload
Protection’. Leave the appliance cool down for at least 30
minutes. Make breaks (see: ‘Maximum Operating Time’).
The used accessory is
damaged.
If the motor can turn the bar blender or chopper system only
with noticeable high resistance and audibly low speed, even
when processing very runny food, the accessory may not be
used furthermore. Distorted wire tools could block the motor
as well. Please, contact your vendor for replacement.
69


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