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5 Troubleshooting Error Messages
Error message: The interrupt does not work.
Possible error source: The interrupt (IRQ) may be
assigned to another hardware component which was not
installed with a driver correctly in NT.
Solution: Set the AVM Controller A1 to another IRQ.
Turn off the computer, change the jumper position on the
Controller and then restart Windows. Start the A1 Setup
program and follow the instructions on the screen. See
also section 4.1.
Error message: The ISDN-Controller has not been found,
has not been activated by the system or does not work
properly.
Solution: Perform the Controller installation again. Work
through the steps in the sequence listed in the installation
routine in section 3.2. If problems persist, contact AVM
Support. See section 5.3 for contact information and
useful instructions.
5.2.4 Error Messages in Windows 3.x
Error message: “No AVM ISDN-Controller with the config-
ured I/O address found.”
Possible error source: The jumper position on the
Controller which determines the I/O address does not
correspond to the settings in the A1 Setup program, the
I/O address is used by another hardware component
(e.g. sound card), or the hardware is not installed.
Solution: Find out which I/O addresses are available in
your PC and set the jumper position on the Controller
accordingly (see Chapter 4,Technical Specifications).
Then enter the new I/O address in the driver software
using the A1 Setup program from the AVM program
group. Windows must be restarted for the changes to be
implemented.
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