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5 Troubleshooting Error Messages
If the Device Manager indicates a device conflict for the
desired I/O address, select another one. After shutting
down the computer, move the jumper on the Controller
to this address and then restart the computer.
Error message: “The configured interrupt cannot be used”.
Possible error source: The AVM ISDN-Controller A1
and another hardware component (e.g. a sound card) are
set to the same IRQ value.
Solution: Open the Device Manager (Start / Settings /
Control Panel / System) and select the AVM ISDN-
Controller A1. Click Properties and then on the
Resources page. Select Interrupt Request as the
resource type. Use the Change Setting button to set
the value to a free IRQ. Windows 95 automatically
displays any potential conflicts with other installed
hardware. To implement changes made here, Windows
95 must be restarted.
Error message: “A required .DLL file, CAPI*.DLL, was not
found.”
Possible error source: The DLL file (CAPI.DLL,
CAPI20.DLL or CAPI2032.DLL) has been renamed or
removed from the Windows\System directory.
Solution: Perform a complete new installation of the
AVM ISDN-Controller A1 to replace the missing files.
Error message: “Windows has finished detecting hard-
ware, but did not find any new devices on your system.”
Possible error source: The Add New Hardware Wizards
question Do you want Windows to search for your new
hardware? was answered with Yes during AVM ISDN-
Controller A1 installation.
Solution: Start the Add New Hardware Wizard again and
answer this question with No. Confirm by clicking
Next. See Installation in Windows 95/98 in Chapter 3,
Driver Software Installation.
42


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