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5
Troubleshooting General Malfunctions
After you have run the diagnostic program “A1 Test“, the
CAPI interface is no longer available
Reload the AVM ISDN-Controller A1: in Windows,
restart the systems; in MS-DOS, enter the command
ibase.
Connections to analog dial-in ports.
Your AVM ISDN-Controller can establish connections to
digital ISDN terminal equipment. In addition to this, you
may send and receive faxes (Fax Group 3 = analog fax)
in Windows. The drivers for Windows 95, 98 and Windows
NT also allow connections to analog ports like modems.
For this purpose, you can use FRITZ!com or other
applications together with the AVM ISDN CAPI Port Driver.
See the CAPI Port Drivers help file. In the Appendix, you
find more information about the driver softwares features
CAPI SoftFax G3 and CAPI SoftModem V32bis.
DOS and Windows drivers are loaded at the same time
Load either only the DOS drivers or only the Windows
drivers for your AVM ISDN-Controller. Windows drivers
also support CAPI applications in DOS windows.
No line charge information is displayed
The drivers for the AVM-ISDN Controller A1 allow CAPI-
based applications to display charge information. This
information is available only if the corresponding ISDN
service has been enabled by your ISDN service provider,
however. Contact your ISDN service provider to request
charge information.
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