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5 Troubleshooting Error Messages
Error message: “Cannot find a device file that may be
needed to run Windows.... A1base.386”
Possible error source: The driver file A1BASE.386 is
not located in the /Windows/System directory.
Solution: Run the setup program from the installation CD
again.
Error message: “COMMON-ISDN-API is not installed”.
Possible error source: The device driver for the
Controller A1 (A1BASE.386) was removed from the
SYSTEM.INI file.
Solution: Run the setup program from the CD.
5.2.5 Error Messages in MS-DOS
Error message: „ISDNLOAD: installation error, controller-
xx with I/O address <xxx> not found.“
Possible error source: The jumper position on the
Controller which determines the I/O address does not
correspond with the entry in the A1 Setup program, the
I/O address is used by another hardware component
(e.g. a sound card) or the hardware does not exist.
Solution: Check which I/O addresses are available in
your computer and set the jumper on the Controller
accordingly (see Chapter 4 Technical Specifications).
Then enter the new I/O address in the driver software
using the A1 Setup program. After making these
changes, load the Controller using the ibase.bat file.
Error message: “ISDNLOAD: installation error, interrupt
<xx> not available”.
Possible error source: The AVM ISDN-Controller A1
and another hardware component (e.g. a sound card) are
configured to the same interrupt.
Solution: Check which interrupts (IRQs) are available in
your computer using the MSD.EXE program (DOS
directory). Start the A1 Setup program and set another
interrupt. Then load the Controller using ibase.bat.
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