Manual Yamaha YAS-201 (page 14 of 100) (English, German, Dutch, French, Italian, Swedish, Spanish)

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Troubleshooting

Refer to the table below when the unit does not function properly. If the problem you are experiencing

is not listed below or if the instructions below do not help, turn off the unit, disconnect the power cable,

and contact the nearest authorized Yamaha dealer or service center.

First, check the following:

The power cables of the sound bar, subwoofer, TV and playback devices (such as BD

players) are connected to AC wall outlets securely.

The sound bar, TV and playback devices (such as BD players) are turned on.

The connectors of each cable are securely inserted in to jacks on each device.

Power and system

Problem Cause Remedy

The power turns off

immediately.

The auto-sleep function worked.

The sound bar will be automatically

turned off when one of the following

conditions is met.

- No operations for 12 hours

- No audio input and no operations for

1 hour

- No operations for 10 seconds after a

wireless connection (AirWired) to a

transmitter is terminated

The internal microcomputer is frozen,

due to an external electric shock

(such as lightning or excessive static

electricity) or to a drop

in the power supply voltage.

Hold down

(power) on the front panel of the

sound bar for more than 10 seconds to reboot

it. (If the problem persists, disconnect the

power cable from the AC wall outlet and plug it

again.)

The protection circuitry has been

activated.

(In this case, one of the front panel

indicators [TV, BD/DVD or YIT] ashes

until the power turns off.)

Contact the nearest authorized Yamaha dealer

or service center.

The sound bar is not

reacting.

The internal microcomputer is frozen,

due to an external electric shock

(such as lightning or excessive static

electricity) or to a drop

in the power supply voltage.

Hold down

(power) on the front panel of the

sound bar for more than 10 seconds to reboot

it. (If the problem persists, disconnect the

power cable from the AC wall outlet and plug it

again.)

The sound bar

operates by itself.

Another Yamaha AirWired-compatible

product is being used near your place.

Change the group ID (p.11).

TV's 3D glasses do

not work.

The sound bar is blocking the 3D

glasses transmitter of your TV.

Check the position of the 3D glasses

transmitter of your TV and adjust the position

of the sound bar. If necessary, remove the

stands of the sound bar (p.6).

Audio

Problem Cause Remedy

No sound.

The volume is too low. Turn up the volume (p.8).

The mute function is activated. Cancel the mute function (p.9).

Another input source is selected. Select an appropriate input source (p.8).

No sound is coming

from the subwoofer.

The volume of the subwoofer is too

low.

Turn up the volume of the subwoofer (p.8).

The playback source does not contain

low-frequency signals.

A wireless connection between the

sound bar and subwoofer is not

established.

(The SUBWOOFER indicator on the

front panel of the sound bar does not

light up.)

Adjust the position of the subwoofer. If there is

a device using 2.4-GHz band range (such as

microwave ovens, cordless phones and Wi-

Fi devices) nearby, move those devices away

from the sound bar and subwoofer.

Change the group ID (p.11).

A wireless connection between the

sound bar and subwoofer is not

established because their group IDs

are not same.

(The LINK indicator on the

subwoofer does not light up while the

SUBWOOFER indicator on the front

panel of the sound bar lights up.)

Hold down INPUT on the front panel of the

sound bar until the TV indicator start ashing

to match the group IDs of the sound bar and

subwoofer.

Sound is heard from

the subwoofer when

the sound bar is not

used.

Another Yamaha AirWired-compatible

product is being used near your place.

Change the group ID (p.11).

The volume

decreases when the

sound bar is turned

on.

The automatic volume adjustment

function worked.

To prevent excessive loudness, the

sound bar automatically controls its

volume within a certain level when the

sound bar is turned on.

If necessary, turn up the volume (p.8).

No surround effect.

Stereo playback is selected. Select surround playback (p.9).

The volume is too low. Turn up the volume (p.8).

The TV or playback device is set to

output 2-channel audio (such as PCM)

only.

Change the digital audio output setting on the

TV or playback device.

Noise is heard.

The sound bar is too close to another

digital or high-frequency device.

Move those devices away from the sound bar.

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Yamaha YAS-201 Manual

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