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22 10/238106-804K
Symptom Possible Cause Corrective Action
Sloworsmokystart-up
and/orlazyame
Dirty re pot, exhaust path, and/or venting
system.
Check for ash build up in appliance, including
behind rear panels, rebox, exhaust blower
and venting.
Not enough combustion air Adjust the trim
Misalignedigniter
Wet fuel / poor quality fuel
Center the igniter in the chamber
Replace fuel
Convection blower fails
to start.
Convection Blower Jammed
Not plugged in
Inspect,clean,andun-jamtheblower.
Plug the blower in.
Replace blower.
Exhaust probe Not sensing correct temperature Clean the exhaust outlet especially the right
side.
Control board is defective. Replace control board.
Exhaust blower fails
to start
Exhaust Blower Jammed
Not plugged in
Inspect,clean,andun-jamtheblower.
Plug the blower in
Replace blower
Control board is defective. Replace control board.
Convection Blower
DoesNotTurnO󰀨
Screws attaching convection blower to
appliance have become loose. Tighten screws
Convection blower is dirty Clean blower impellers
Exhaust Blower Does
NotTurnO󰀨
Exhaust blower short circuit. The fuse will be
blown and upon replacement of the fuse, the
blower will run continuously.
Inspect wires, blowers, and power cord to
ndcauseofshortcircuit.Replaceboardand
failed component.
Igniterdoesnotturno󰀨
Ignitershortcircuit.Thefusewillbeblownand
upon replacement of the fuse, the igniter will
remain on when appliance has power.
Inspect wires, blowers, and power cord to
ndcauseofshortcircuit.Replaceboardand
failed component.
Feed motor does not
shuto󰀨
Feed motor short circuit. The fuse will be
blown and upon replacement of the fuse, the
feed motor will remain on when appliance has
power.
Openhoppertostopthefeedmotor.
Inspect wires feed motor, control board, and
power cord to nd source of short circuit.
Replace control board and failed component.
Appliance fails to shut
o󰀨.
Appliance running in maximum or minimum TurndialcontroltoAutomaticorO󰀨position.
SeeAlso,“FeedMotorDoesNotShutO󰀨”.
The appliance should go into a shutdown.
Large,lazyame,
orange color. Black ash
on glass.
Dirty appliance.
Poor fuel quality, high ash content.
Cleanappliance,includingrepotandventing
system. Clean exhaust path. Try a di󰀨erent
brand of pellets.
Incorrectair-fueladjustment Turn fuel adjustment trim dial to LEFT to
increase combustion air speed.
Excessivefeeding/FeedMotorlockedon Follow corrective action for feed motor does
notturno󰀨symptom.
Excessive fuel spilling
overtherepotinto
the ash wells and/or
excessiveame
Excessivefeeding/FeedMotorlockedon Follow corrective action for feed motor does
notturno󰀨.
Black soot on the side of
the house
Exhaust path is dirty.
Excessivefeeding/FeedMotorlockedon
Clean Exhaust path
Follow corrective action for feed motor does
notturno󰀨symptom.
Incorrectair-fuelratio
Turn fuel adjustment trim dial to the LEFT to
increase combustion air speed
See “Trim Adjustment” section on Page 12.
22


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