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Quadra-Fire Outfitter I - Pellet Manual

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E. Frequently Asked Questions
What causes my glass to become dirty?
Iftheglasshaswhiteashbuildupitisnormalandtheglass
shouldbecleaned.Ifitisablacksootbuildupairowthrough
the appliance may be restricted. The most often cause is
overduemaintenanceandcleaning.See“Maintainingand
Servicing Appliance” in the owner’s manual and/or make
adjustments to the trim control.
How can I get more heat out of the appliance?
The most often cause of diminished heat output is overdue
maintenanceandcleaning.See“MaintainingandServicing
Appliance” in Section 4.
What should I do if I smell smoke or there is ash/soot
coming from the appliance?
While there will always be some smoke smell from wood
burning appliances (including pellet) you should investigate
allventingtomakesureitissealedproperly.Mostventing
requires silicone to seal the seams. In addition most
homes are built very tight today and with exhaust systems
can create negative pressure in the home. See “Negative
Pressure”underVentInformationintheInstallationManual
if you have checked the venting but still have smoke coming
from the appliance. For ash or soot check the above and the
exhaust blower housing and seals.
Why would my appliance run ne last winter but not
start this fall?
Itispossiblethatthestovewasnotproperly preparedfor
theNon-burnseason.
Why would the metal on the inside of the appliance
begin to ake?
There are some pellet mills that get their raw materials from
lumber mills that purchase logs that are transported in sea
water. These pellets can have a higher salt content and
cause the metals in the appliance to corrode prematurely
anddeteriorate. If you are seeing any componentsinside
thereboxdeteriorateitisrecommendedtochangepellet
brands immediately.
Is there a place to lubricate the blowers to quiet them
down?
The most often cause of noisy blowers is from the impellers
becoming dirty over time. See “General Maintenance &
Cleaning” under “Maintaining & Servicing Appliance” in
Section 4. No form of lubrication should ever need to be
applied to the blowers.
What is the metal object with the bend in it for that came
inside the plastic bag?
It is a clean-out tool used to help clean the repot and
remove any jams in the rare event they occur in the feed
tube.
Why is there a black residue building up on the outside
of my home?
Windcancausethistohappen.Iftheapplianceisoperating
correctly very little soot should ever exit the termination cap.
Also check to be sure the venting is installed per the owner’s
manual and local codes.
Do I need an outside air kit?
Outside air is required for mobile home installations and
insomejurisdictions.Referto“Listing&CodeApprovals”
and“MobileHomeInstallation”.Alsorefertolocalbuilding
codes.
I am seeing sparks coming out of my pipe (termination
cap) outside is this safe?
This is normal. As long as clearances to combustibles were
followed this is safe.
I have no power to anything. Does this appliance have
a circuit breaker or fuse or a reset button?
This appliance has one serviceable fuse on the control
board and a resettable snap switch mounted to the feed
tube.
Can I burn corn in my appliance?
NO,cornisnotanapprovedfuel.
Where is the serial # of my appliance is located?
The serial # is located on the back of the stove.
F
.
Glass Replacement
1. Openthedoorfromtheappliancebyliftingdooro󰀨of
hingepinsandlayonaatsurfacefacedown.
2. Using a Phillips Head screw driver, remove the 3
brackets and set aside.
3. Remove old glass and replace with the new glass.
4. Re-installthebracketsusingthesamescrews.
• Glass is 5mm thick high temperature
heat-resistantceramicglass.
• DO NOT REPLACE with any
other material.
• Alternate material may shatter and
cause injury.
WARNING
… 20 …


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