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Withproperinstallation, operation, and maintenance your appliance will provide yearsof trouble-free service.If you do
experienceaproblem,thistroubleshootingguidewillassistaqualiedservicepersoninthediagnosisofaproblemandthe
correctiveactiontobetaken.Thistroubleshootingguidecanonlybeusedbyaqualiedservicetechnician.
5 5 Troubleshooting
Symptom Possible Cause Corrective Action
Pluginappliance-no
response
No power to outlet Check circuit breaker at service panel.
5ampfusedefectiveorblown Replace Fuse.
Snap disc tripped or defective Reset or replace snap disc.
Appliance will not light
Nofuel,OutfoFuel Check hopper. Fill with fuel.
Vacuum switch not closing, no vacuum
Check vacuum switch is plugged in
Check vacuum hose is in good condition clear
and connected at both ends
Makesureventingsystemisclean
Makesurefrontdoorisclosed
Check vacuum switch tting on side of feed
tube for blockage
Hopper lid open Close hopper lid
Defective hopper switch Check hopper switch operation
Feed system is jammed Inspectandun-jamthefeedassembly
Feed motor not plugged in reconnect feed motor
No igniter Plug the igniter in
Igniternotcentered CentertheIgniter
Igniterdefective Igniterseatedinchambercompletely
replace igniter
Firepot plugged Cleanrepot
Firepot dirty Cleanbelowtherepot
Firepot in backwards Puttherepotinthecorrectdirection
Toomuchdebrisinthebottomoftherepot Cleanrepot
Fire starts but goes out
Firepot is dirty cleanrepot.Checkueventforobstruction
Exhaust path and/or venting is plugged Inspectandcleanexhaustpathandventing
cleanreboxincludingbehindtheba󰀪es
Exhaust sensor cannot read correct
temperature / Exhaust path is dirty
Inspectandcleantheexhaustoutlet
especially the right side wall.
Exhaust probe is not attached to outlet
Remove the right side panel and inspect to
see if the exhaust probe is attached and tight
against the exhaust outlet
Exhaust probe is not plugged in to the board Plug the probe into the board
Exhaust probe is defective (error code
may result) Replace the exhaust probe
Appliance start and
stops frequently
when operating in the
automatic mode
Area where the thermostat is placed a󰀨ects
temperature
Check thermostat proximity to doors and
windows
Thermostatlocatedintightspacese󰀨ecting
theon/o󰀨cyclingoftheappliance
Inspectthermostatlocation and make sure it
is not close to a surface that heats and cools
quickly
21


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