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do some high intensity activities before the screen is turned on again, the displayed heart rate
may change rapidly due to the changes in your heart rate.
If you want to prevent these issues from occurring, set MONITORING MODE to Real-time
in the Huawei Health app. Please note that doing this will increase the power consumption of
your watch.
6.8 Heart rate data on the watch is unable to be displayed
or is not accurate during swimming
Wipe the back of your watch and wear the watch securely, and try again.
Your watch monitors your heart rate by using its PPG sensor which works by detecting the
light wavelength changes reflected by your skin. It may not be possible to detect light in some
scenarios when measuring your heart rate underwater, such as when you are swimming in
open water that may not be clean. In this case, it may result in the heart rate measurement
being unable to displayed or inaccurate.
6.9 Workout route loss/inaccurate route in open water
For outdoor swimming sessions, your watch uses GPS positioning to record your workout
track and distance. During swimming, you need to make sure the watch comes out of the
water regularly to update the GPS signal. Otherwise, the distance and route data may be
inaccurate or incomplete.
It is recommended that you use the freestyle stroke so that your wrist will be out of water
regularly, thus enhancing the accuracy of the displayed workout track.
Note: Open water mode supports swimming in outdoor open water areas such as in a lake,
river or ocean. Pool swim mode does not support swimming in open water, which means that
you will not be able to record your swimming route in this situation. It is recommended that
you select the right swimming mode.
6.10 The step counts on the watch and the Huawei Health
app are not the same
This is because the step count displayed in your Huawei Health app is calculated using data
collected from all connected wearable devices and your phone with the same HUAWEI ID,
whereas the step count on your watch only uses data collected by your watch. To view the
step count recorded by your wearable device, touch the corresponding device and check the
step count under WEARABLE DEVICE FITNESS DATA.
6.11 My watch disconnects from my phone automatically
or is unable to connect to the phone again once
disconnected
Configure the settings on your watch and in the Huawei Health app by performing the
following:
HONOR MagicWatch 2
User Guide
6 FAQs
Issue 01 (2019-11-26) Copyright © Huawei Technologies Co., Ltd. 46
50


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