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1. Ensure that you have granted the Location permission for the Huawei Health app and have
enabled Weather reports for your watch in the Huawei Health app.
2. Ensure that your phone has a stable network connection. The weather information in the
Huawei Health app updates once an hour and will not update in a timely manner when the
network connection is poor.
3. Ensure that your phone has obtained the Location permission. Your phone may be unable to
obtain the real-time location information if you are indoors. It is recommended that you go to
an open area and try again.
4. If the weather information cannot update when connected to Wi-Fi, try using the 4G
network.
5. Try disabling Weather reports in the Huawei Health app and then enabling it again, and
check whether this resolves the issue.
6.14 Display or control error when playing music on the
watch
When playing music on your watch from a third-party music app on your phone, it is normal
for you to encounter an abnormal display on the music screen of your watch or for you to be
unable to control the music that is being played using your watch. This issue can only be
resolved after the optimization of the third-party music app.
It is recommended that you add the Huawei Health app to the protected list on your phone.
For how to do this, refer to the user guide of your phone or consult your phone manufacturer
for assistance.
6.15 The positioning on my watch is slow and fails
GPS positioning can be directly affected by various environmental factors, including
obstructions from high-rise buildings, surface reflections from oceans and lakes, and
interference from metal objects, all of which may affect the reception of GPS signals and
delay the positioning of your watch. 1. It is recommended that you exercise in an open area
with less interference and fewer obstructions.
2. If you are using your watch's built-in GPS, it is recommended that you maintain the
Bluetooth connection between your watch and the phone for at least five minutes, or swipe
down on the Health screen of the Huawei Health app and ensure that Wi-Fi or mobile data
works properly on your phone.
3. For a better user experience, it is recommended that you connect your watch to a Huawei
phone running EMUI 5.0 or later or iOS 9.0 or later for positioning during an outdoor
workout when you use your watch for the first time.
6.16 My watch updates slowly
1. Before updating, please ensure that the battery of your wearable device is sufficiently
charged (50% or higher).
HONOR MagicWatch 2
User Guide
6 FAQs
Issue 01 (2019-11-26) Copyright © Huawei Technologies Co., Ltd. 48
52


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