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The registration has not been finished successfully. For devices without
display this is indicated by long red lighting of the device LED. Did you
remove all sources for radio interferences (see section “4.1 Wireless range”
on page 15)?
Radio problems
In case of unfavourable locations for radio components (see section “4.1 Wireless range” on
page 15) , reception problems may be caused by disturbed radio communication. Please
check the following indications for reception problems:
The radio signal has not been transferred successfully. For devices with
display, this is indicated by a flashing radio signal symbol ( ). Did you
remove all sources for radio interferences (see section “4.1 Wireless range”
on page 15)?
The radio signal has not been transferred successfully. For devices without
display this is indicated by long red lighting of the device LED. Did you
remove all sources for radio interferences(see section “4.1 Wireless range”
on page 15)?
Does an error message appear in the app and did you follow the instruc-
tions for troubleshooting?
Reception problems can be avoided from the very beginning if you verify the signal transmission
quality with a test setup. Often, it is caused by building materials with high attenuation values.
Also active sources of interference like microwave ovens and wireless phones close to radio
components can influence on the radio communication. Important information for remedying
radio problems by means of Advanced Routing can be found in section Advanced routing” on
page 1616.
127


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