Manual Cleopatra Cleo Eco Pro Steam generator (page 69 of 80) (English)

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8 Fault elimination

8.1 Fault indication

Important! M

ost operational malfunctions are not caused by faulty equipment

but rather by improper installation or disregarding of planning guidelines.

Therefore, a complete fault diagnosis always involves a thorough

examination of the entire system. Often, the steam hose connection has

not been properly executed, or the fault lies with the steam generator.

In case of malfunction during operation, the unit control checks whether

there is a temporary problem or whether it can resolve the problem by

taking necessary measures. Such malfunctions are not indicated in the

normal operation mode. However an appropriate error code with the

status “Warning” is generated.

Note: If the cause of the malfunction disappears of its own accord or if

the controls can repair the malfunction, the alarm will automatically reset.

If the control, after several attempts, fails to solve the problem (number of

attempts depends on the type of malfunction) or if the problem obstructs

further operation, the heating voltage is interrupted via the main

contactor. The red LED lights in normal operation mode and an

appropriate error code with the status “Error” is generated.

The error code can be queried in the info mode. Press drain/info key

at least 3 seconds to enter the info mode. In the info mode the number

of flashes of the red LED indicates the decade of the error code while the

number of flashes of the yellow LED indicates the digit of the error code

(refer to chapter 6.3.1 for further information regarding the info mode).

Examples:

Normal operation

mode

red LED lights yes no yes yes

Info mode

red LED ashes .. –– 2x 2x 3x

yellow LED ashes .. 2x 1x 1x 7x

Error code E2 W21 E21 E37

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Cleopatra Cleo Eco Pro Steam generator Manual

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