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TROUBLESHOOTING
187
Appendix
5
While embroidering
Nothing happens,
even if the LCD
display is pressed
The screen has been locked. Press either of the following keys to unlock the
screen.
The LCD screen is
fogged up.
Condensation has formed on the LCD screen. After a while, the cloudiness will disappear.
Embroidery unit does
not operate.
Embroidery unit is not attached correctly. Reattach the embroidery unit correctly.
13
Embroidery frame was attached before the
unit was initialized.
Remove the embroidery unit, and then perform
the initialization process correctly.
13
Pointer of the
projector does not
indicate the position
correctly
With thick elastic fabric, the position will be
misaligned only at raised parts in the fabric.
Manually adjust the position according to the
thickness of the fabric.
47
With fabric having a very uneven surface, the
position is not correctly aligned.
The pointer indication should be used only as
a reference.
Problem Cause Solution Page
Machine does not
operate.
“Start/Stop” button was not pressed. Press the “Start/Stop” button.
There is no pattern selected. Select a pattern.
36
Embroidery foot is not lowered. Lower the embroidery foot.
Needle breaks. Needle is installed incorrectly. Reinstall the needle correctly. 11
Needle clamp screw is not tightened. Tighten the needle clamp screw. 12
Needle is turned or bent. Replace the needle. 11
Using improper needle or thread for the
selected fabric.
Refer to the “Fabric/Thread/Needle
Combinations” chart in the Operation Manual
(Sewing).
Wrong embroidery foot was used. Use the recommended embroidery foot.
10
Upper thread tension is too tight. Adjust the thread tension. 102
Fabric is pulled during embroidering. Do not pull the fabric during embroidering.
Spool cap is set incorrectly. Check the method for attaching the spool cap,
then reattach the spool cap.
22
There are scratches around the opening in the
needle plate.
Replace the needle plate, or consult your
authorized Brother dealer.
There are scratches around the opening in the
embroidery foot.
Replace the embroidery foot, or consult your
authorized Brother dealer.
9
There are scratches on the bobbin case. Replace the bobbin case, or consult your
authorized Brother dealer.
Needle is defective. Replace the needle. 11
A bobbin designed specifically for this
machine is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
20
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
22
Bobbin is set incorrectly. Reset the bobbin thread correctly. 20
Embroidery foot is attached incorrectly. Attach the embroidery foot correctly. 9
Screw of the presser foot holder is loose. Securely tighten the screw of the presser foot.
10
Fabric is too thick. Use fabric that the needle can pierce when the
handwheel is turned.
Stabilizer is not attached to fabric being
embroidered.
Attach stabilizer. 28
Bobbin thread is incorrectly wound. Use a correctly wound bobbin. 15
Problem Cause Solution Page
189


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