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Problems, solutions and tips
Here are some possible problems, together with their solutions, and a few
tips.
Should you have any problems with the dispenser, achieving the correct
pressure, assembly, or tapping, please check here rst to see whether we
have provided a solution before contacting us.
If the solution is not here, our support team will be happy to assist you. You
will nd contact details at:
bottomsupbier.de
The tapper will not go through the valve on the top of the keg. First check
whether the valve on the keg is compatible with the Beer Buddy. You will
nd this under ‘Valves’.
If you have the correct valve on the keg, but cannot get the tapper into
the keg, make sure you have removed the cap to open the valve.
If you have done that, and you are still unable to insert the tapper through
the valve by exerting pressure from above, push the valves stopper into
the keg with the help of a hard, thin object such as a screwdriver. Beer
will leak out during this operation, so put the keg in a container or per-
form this step outside.
You have inserted a screw-t 16g gas cartridge, but the pressure regula-
tor does not respond. First, open the pressure regulator to the stop.
Tapping the keg
Inserting/changing the CO2 cartridge
41


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