818527
50
Zoom out
Zoom in
Previous page
1/57
Next page
50
|
ENG
TROUBLESHOOTING
SYMPTOM SOLUTION
Headphones don’t
detect they are off head
Power o the headphones. With the headphones o your head,
power on again (see page 14), then put the headphones on.
After taking the headphones o, rotate both earcups inwards so
they lay flat. You can also place them in the case.
Make sure that the auto play/pause on-head detection feature
is enabled using the Bose app (see page 20). You can access
this option from the Seings menu.
Audio pauses
unexpectedly
Remove the headphones, then put them on again.
Disable the auto play/pause on-head detection feature using the
Bose app (see page 20). You can access this option from the
Seings menu.
No sound
If the headphones have been exposed to high or low
temperatures, let the headphones return to room temperature.
Press the Bluetooth/Power buon to hear the connected device.
Make sure you are using the correct device.
Press play on your mobile device to make sure audio is playing.
Play audio from a dierent application or music service.
Play audio from content stored directly on your device.
If connected to a source device with the audio cable, see “No
sound from a source device connected by an audio cable” on
page 52.
If two mobile devices are connected, pause your other
device first.
Restart your mobile device.
If you’re trying to play audio from a source device connected
by a USB cable, connect using the Bluetooth menu on your
device (see page 27) or the audio cable (see page 33). The
headphones don’t support USB audio.
Reset the headphones (see page 55).
See “Headphones don’t detect they are o head.
50


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Bose QuietComfort Ultra at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Bose QuietComfort Ultra in the language / languages: English as an attachment in your email.

The manual is 1.63 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Bose QuietComfort Ultra

Bose QuietComfort Ultra User Manual - German - 57 pages

Bose QuietComfort Ultra User Manual - Dutch - 56 pages

Bose QuietComfort Ultra User Manual - French - 57 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info