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ENG
TROUBLESHOOTING
RESET THE HEADPHONES
If the headphones are unresponsive, you can reset them.
Reseing the headphones resets the product controls and reboots the headphones.
It doesn’t clear any device seings.
1. Remove the headphones from the Bluetooth list on your device.
2. Connect the small end of the USB cable to the USB-C port on the left earcup.
3. Press and hold the Bluetooth/Power buon while connecting the other end of the
USB cable to a USB-A power source such as a computer or wall charger.
4. Once the USB cable is connected to a USB-A power source, release the
Bluetooth/Power buon.
When the reset is complete, the status light blinks white for 3 seconds, then glows
according to the current charge level (see page 38).
NOTE: If you’re unable to resolve your issue, additional troubleshooting and
support is available at: support.Bose.com/QCUsupport.Bose.com/QCU
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