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Troubleshooting en
59
Fault Cause troubleshooting
The programme does not
start.
The detergent drawer has
not been pushed in as far as
it can go.
Push the detergent drawer in as far
as it will go.
The pump for the intelligent
dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer",
Page48
3. If this indicator appears again, call
our after-sales service.
→"Customer Service", Page68
Note:You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→"Buttons", Page24
The door cannot beopened. ⁠ is activated. Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page39
The temperature is too high. Wait until the temperature has
dropped.
→"Cancelling the programme",
Page38
Water level is too high. Start the Drainprogramme.
Power failure. Open the door using the emergency
release.
→"Emergency release", Page66
The water is not draining. Drain pipe or water outlet
hose is blocked.
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked. →"Cleaning the drain pump",
Page50
⁠ is activated. Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload .
59


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