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Troubleshooting en
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Fault Cause troubleshooting
"E:10 / -00 / -10 / -20" The pump for the intelligent
dosing system is blocked.
1. Switch off the appliance.
2. Clean the pump unit.
→"Cleaning the detergent drawer",
Page48
3. If this indicator appears again, call
our after-sales service.
→"Customer Service", Page68
Note:You can start the washing pro-
gramme if you deactivate the intelli-
gent dosing system and dose manu-
ally.
→"Buttons", Page24
"E:60 / -2B" The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
Redistribute the laundry in the
drum.
Note:Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
The water pressure is low. No remedial action possible.
The filters in the water inflow
are blocked.
"Clean the filters in the water in-
flow" →Page53.
The tap is turned off. Turn on the tap.
The water inlet hose is
kinked or jammed.
Ensure that the water inlet hose is
not kinked or jammed.
The detergent drawer has
not been pushed in as far as
it can go.
Push the detergent drawer in as far
as it will go.
The pump unit is not inser-
ted.
1. Insert the pump unit into the deter-
gent drawer.
→"Cleaning the detergent drawer",
Page48
2. Push the detergent drawer in as far
as it will go.
57


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