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en Troubleshooting
58
Fault Cause troubleshooting
Detergent dosage is too
high.
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
If intelligent dosing is activated, re-
duce the "basic dosage"
→Page41.
If you dose manually, reduce the
amount of detergent for the next
washing cycle with the same load.
All other error codes. Malfunction Call the after-sales service.
→"Customer Service", Page68
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
Connect the appliance to the power
supply.
The circuit breaker is faulty. Check the circuit breaker in the
fuse box.
There has been a power cut. Check whether the lighting in your
kitchen or other appliances are
working.
The programme does not
start.
You have not pressedStart/
Reload .
Press Start/Reload .
Door is not closed. 1. Close the door.
2. Press Start/Reload to start the
programme.
Childproof lock is activated. →"Deactivating the childproof
lock", Page40
-Finish in+ is activated. Check whether -Finish in+ is ac-
tivated.
→"Buttons", Page24
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the
programme.
58


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