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Acronis Backup and Security 2010 Manual

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5. Type the e-mail address you always want to receive e-mail messages from and
click the button to add the address to the Friends List.
6. Click OK to save the changes and close the window.
Indicate Detection Errors
If you are using a supported mail client, you can easily correct the antispam filter
(by indicating which e-mail messages should not have been marked as [spam]).
Doing so will considerably improve the efficiency of the antispam filter. Follow these
steps:
1. Open your mail client.
2. Go to the junk mail folder where spam messages are moved.
3. Select the legitimate message incorectly marked as [spam] by Acronis Backup
and Security 2010.
4.
Click the Add Friend button on the Acronis Backup and Security 2010 antispam
toolbar to add the sender to the Friends list. You may need to click OK to
acknowledge. You will always receive e-mail messages from this address no
matter what they contain.
5. Click the Not Spam button on the Acronis Backup and Security 2010 antispam
toolbar (normally located in the upper part of the mail client window). This
indicates to the Learning Engine that the selected message is not spam. The
e-mail message will be moved to the Inbox folder. The next e-mail messages that
fit the same patterns will no longer be marked as [spam].
Decrease Antispam Protection Level
To decrease the antispam protection level, follow these steps:
1. Open Acronis Backup and Security 2010 and switch the user interface to Expert
Mode.
2. Click Antispam on the left-side menu.
3. Click the Status tab.
4. Move the slider lower on the scale.
It is recommended to decrease protection by just one level and then wait enough
time to evaluate the results. If many legitimate e-mail messages are still being
marked as [spam], you can further decrease the protection level. If you notice that
many spam messages are not detected, you should not decrease the protection
level.
Troubleshooting
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