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Acronis Backup and Security 2010 Manual

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Note
To learn how to manage printer sharing (share a printer, set or remove permissions
for a printer, connect to a network printer or to a shared printer), go to the Windows
Help and Support Center (in the Start menu, click Help and Support).
If you still cannot access a Wi-Fi network printer, most likely this is not caused by
the Acronis Backup and Security 2010 firewall on your computer. Access to the Wi-Fi
network printer may be restricted to specific computers or users only. You should
check with the administrator of the Wi-Fi network if you have permission to connect
to that printer.
If you suspect the problem is with the Acronis Backup and Security 2010 firewall,
you can contact Acronis Inc. for support as described in section “Support” (p. 301).
33.4. Antispam Filter Does Not Work Properly
This article helps you troubleshoot the following problems concerning the Acronis
Backup and Security 2010 Antispam filtering operation:
● A number of legitimate e-mail messages are marked as [spam].
● Many spam messages are not marked accordingly by the antispam filter.
● The antispam filter does not detect any spam message.
33.4.1. Legitimate Messages Are Marked as [spam]
Legitimate messages are marked as [spam] simply because they look like spam
to the Acronis Backup and Security 2010 antispam filter. You can normally solve
this problem by adequately configuring the Antispam filter.
Acronis Backup and Security 2010 automatically adds the receivers of your e-mail
messages to a Friends List. The e-mail messages received from the contacts in the
Friends list are considered to be legitimate. They are not verified by the antispam
filter and, thus, they are never marked as [spam].
The automatic configuration of the Friends list does not prevent the detection errors
that may occur in these situations:
● You receive a lot of solicited commercial mail as a result of subscribing on various
websites. In this case, the solution is to add the e-mail addresses from which you
receive such e-mail messages to the Friends list.
● A significant part of your legitimate mail is from people to whom you never
e-mailed before, such as customers, potential business partners and others. Other
solutions are required in this case.
If you are using one of the mail clients Acronis Backup and Security 2010 integrates
into, try the following solutions:
Troubleshooting
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