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Acronis Backup and Security 2010 Manual

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1. Indicate detection errors. This is used to train the Learning Engine (Bayesian) of
the antispam filter and it helps prevent future detection errors. The Learning
Engine analyzes the indicated messages and learns their patterns. The next
e-mail messages that fit the same patterns will not be marked as [spam].
2. Decrease antispam protection level. By decreasing the protection level, the
antispam filter will need more spam indications to classify an e-mail message as
spam. Try this solution only if many legitimate messages (including solicited
commercial messages) are incorrectly detected as spam.
3. Retrain the Learning Engine (Bayesian filter). Try this solution only if the previous
solutions did not offer satisfactory results.
Note
Acronis Backup and Security 2010 integrates into the most commonly used mail
clients through an easy-to-use antispam toolbar. For a complete list of supported
mail clients, please refer to “Supported Software” (p. 2).
If you are using a different mail client, you cannot indicate detection errors and
train the Learning Engine. To solve the problem, try decreasing the antispam
protection level.
Add Contacts to Friends List
If you are using a supported mail client, you can easily add the senders of legitimate
messages to the Friends list. Follow these steps:
1. In your mail client, select an e-mail message from the sender that you want to
add to the Friends list.
2.
Click the Add Friend button on the Acronis Backup and Security 2010 antispam
toolbar.
3. You may be asked to acknowledge the addresses added to the Friends list. Select
Don't show this message again and click OK.
You will always receive e-mail messages from this address no matter what they
contain.
If you are using a different mail client, you can add contacts to the Friends list from
the Acronis Backup and Security 2010 interface. Follow these steps:
1. Open Acronis Backup and Security 2010 and switch the user interface to Expert
Mode.
2. Click Antispam on the left-side menu.
3. Click the Status tab.
4. Click Manage Friends. A configuration window will appear.
Troubleshooting
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