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Possible cause Corrective action and explanation
quickly. The American Heart Association recommends
deflation no faster than 3 mmHg per second.
Only use a sphygmomanometer that is calibrated.
An uncalibrated sphygmomanometer may result in
inaccurate blood pressure measurements.
Poor auscultatory sound recognition by observer Use high-quality stethoscope. Have a different observer
check patient’s blood pressure.
Cuff inflation and deflation with no blood pressure reading
displayed
Possible cause Corrective action and explanation
Leak in pneumatic system
Inflation too quick; check NIBP cuff and tubing
connections may display.
Cuff pressure limits exceeded. Powering down may
display.
NIBP air leak; check cuff and tubing connections may
display.
Unable to determine NIBP; check inflation settings
may display.
Ensure all cuff attachments are tight.
Carefully check for leaks in the blood pressure cuff, tubing,
and pressure hose attached to ProBP 3400.
Patient's measured blood pressure is outside the rated
specification limits of the device
Determined blood pressure is outside of the rated range.
Evaluate the patient using manual methods.
Arm movement during cycle
Unable to determine NIBP; check connections; limit
patient movement may display.
Keep arm still during blood pressure cycle.
Movement may cause inaccuracies from artifact, long cycle
times, and error message.
Cuff tubing or pressure hose movement artifact
Unable to determine NIBP; check connections and
tubing for kinks may display.
Do not contact cuff tubing or pressure hose during blood
pressure cycle.
Movement may cause inaccuracies from artifact.
User may have pressed the Blood Pressure Start/
Stop button
User cancelled NIBP reading will display. Press the
Blood Pressure Start/Stop button to initiate
blood pressure measurement.
64
Troubleshooting Welch Allyn Connex® ProBP™ 3400 digital blood pressure device
70


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