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Fig. 5
3.7 Troubleshooting
Your stove has been built using modern technology.
Even so, problems can arise, which may derive from the chimney, the fuel or the flue pipe
system. There may briefly be smoke and an unpleasant smell the first time you use the
stove: this is normal. Make sure the room is sufficiently well ventilated.
PROBLEM CAUSE SOLUTION
Pane of glass in the
fire chamber is
covered in soot
and/or the fire
chamber is dirty and
black from smoke
Not enough chimney draught
< 10 Pa
Too high chimney draught
(temporarily max. 18 Pa
allowed)
Check whether the connection
piece is blocked
Change the connection: more
draught with a suitable throttle
damper or improve the insulation
Wrong settings See the sections on “Use” and
“Fuel”
Too much fuel Reduce the fuel quantity
Fuel with too high relative
humidity
Let damp wood dry out before
burning
Unsuitable fuel Look up section on “Fuels”
No regular draught Chimney draught not suitable or
chimney dirty
Chimney sweep
Dirt inside stove or pipes Cleaning
Emission of too
much black smoke
Lighting/Running the stove with
wood which is too green
Use better quality wood which has
been stored to dry
Flue channel partly blocked Call a qualified technician
Smoke coming out of
stove
Fire chamber door is open Shut the door
Not enough draught Get the chimney inspected by local
heating authority
Incorrect settings Look up sections “Use” and “Fuel”.
Dirt in stove Clean stove and the pieces
connecting to the chimney
Table 3
44


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