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Guarantee card
Subject to the conditions stated we offer the following guarantee:
2 Year general equipment guarantee
of problem-free functioning of the equipment.
Damage to glass, Ceran, enamel, soapstone, ceramic or varnish is only included
under our guarantee if it is reported within 14 days of delivery to our customer
service department.
Faulty functioning due to dirt, incorrect connections, misuse or incorrect
adjustments or changes to flue installations by third parties are not covered by the
guarantee.
For Coal-wood-stoves
3 Years for boiler parts for central heating stoves. Boiler parts which are used in
open installations with non-ferrous metal components are excluded from the
guarantee.
6 Months for components, which are directly exposed to fire, including
refractory clay parts, flue pipe deflectors, vermiculite-sheets, grid and grid base,
all movable components and replaceable parts such as handles, buttons, ignition
elements, ignition safety elements, thermo-elements or magnets. No guarantee is
provided for hairline cracks in refractory linings.
Innovation from Tradition
We reserve the right to make changes which relate to technical advances and / or
to an improvement in quality. We accept no liability for printing errors and
changes which occur after printing.
Item-No. 130 563 - Version 08/2011
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