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Answer:
Please make sure you are using new batteries. If there is no bad
contact due to dirt on the contact spring/plate or deformation of the
contact spring or plate, the camera should be able to turn on. If the
problem persists after normal battery installation, you might have a
defective unit.
Question 5:
Why are my pictures sometimes grainy and fuzzy? Is there anything I
can do to improve the picture quality?
Answer:
In a poorly lit environment, the frame rate (shutter speed) drops to
allow for a longer exposure time. The downside of this is that any
movement in the frame, or of the hand holding the camera, can result
in greater blur. Furthermore, the camera sensor will soften the edges
in low light to counteract the darkness by reducing the image noise.
This too can sometimes result in a blurred picture. Try to improve the
lighting to get better results.
The sensitivity of the photo sensor in low lighting conditions and the
vulnerability of the image to hand shake have been improved in the
most recent models.
Question 6:
Can you delete a group of pictures at one time, or do they have to be
deleted one at a time on the camera?
Answer:
If you connect Kidizoom® Duo 5.0 to your computer and access it or
the memory card as an external drive, you can select multiple pictures
to delete at any one time.
Question 7:
If you accidentally delete the pictures by reformatting, is there any way
to get them back?
Answer:
Unfortunately, if you delete the pictures by formatting the internal
storage memory, there’s no way to retrieve them. There is third party
software that can help recover deleted data from storage, but we do
not recommend using this.
Question 8:
Will changing batteries erase the unit’s internal memory?
Answer:
Battery replacement under normal operation as detailed in the user’s
manual should not cause data corruption or data loss in either the built-in
memory or the memory card.
27


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