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KIDIZOOM® DUO 5.0 FREQUENTLY
ASKED QUESTIONS
Question 1:
I have bought a VTech® Kidizoom® Duo 5.0, but it will not work with
my PC, my PC is looking for a driver. I have searched the internet and
cannot nd a VTech® camera driver. What can I do?
Answer:
There is no separate driver needed for the Kidizoom® Duo 5.0. It
uses a standard USB mass storage device driver. Such a driver comes
standard on all Windows® operating systems starting with Windows®
2000 Service Pack 3 (including Windows® XP, Vista and upwards) and
macOS 9.0 or above.
If your computer meets these OS requirements and is still looking for a
driver, please contact your PC manufacturer for further assistance. For
earlier operating systems that do not support mass storage, a system
upgrade or mass storage device driver may be available. Again, please
check with your PC manufacturer.
Question 2:
The pictures I take aren’t matching what I see when I look through the
viewnder. The actual captured image covers a greater area than what
the viewnder shows.
Answer:
The actual image and digital saved image may vary due to the
refraction of light through the viewnder lens. Light bends through
the lenses at different angles based on a variety of factors including
the distance between the lens and your eyes, the angle at which you
are viewing the lenses and even the distance between your eyes.
Generally speaking, when the lenses are placed close to the eyes the
way they are intended to be, light will refract through the lenses in such
a way that it focuses in a tighter and closer area, making the image
and the viewing area appear smaller than what is digitally captured.
Question 3:
What is the ISO value (light sensitivity) of the Kidizoom® Duo 5.0?
Answer:
The Kidizoom® Duo 5.0 uses an auto-ISO value. It auto adjusts
the exposure time and light sensitivity depending on the lighting
environment.
Question 4:
My camera turns on then immediately shuts off.
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