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There are two types of schedule:
l A time schedule records blocks of hours and minutes during a week. If you apply a time schedule to a rule,
the blocks of time apply every week.
l A holiday plan records one or more whole days of holiday that might apply to one year only or might recur
for several years.
You can create or edit personal schedules for linking to rules. You can also link rules to shared site schedules
that only administrators can create or edit. You can find the personal and site schedules available to use listed
on your Profile page.
Learn about personal time and holiday schedules>
If a rule applies to a phone number, you can enter a complete number, extension, speed dial number or feature
access code. You can also enter a partial phone number that includes question marks or asterisks:
l Use a question mark to replace a single digit anywhere in a phone number. For example, +3155556666?6
or +3155?5666??6.
l Use an asterisk (*) to replace one or several digits but only at the end of a phone number. For example,
+31555* or +3155?56*.
Personal time and holiday schedules
In One Net Service Portal you can set rules that automatically change your call settings. If you wish these rules
to operate during specific periods, these periods must be recorded as time or holiday schedules. You can record
your own personal schedules, or you can use site schedules created by your administrator.
To view the available personal and site time schedules
l Select Profile > Schedules.
To view the available personal and site holiday schedules
l Select Profile > Holidays.
To add a personal time schedule
1. Select Profile > Add schedule.
2. Enter a descriptive name for the schedule.
3. Drag across the new schedule to create one or more time blocks.
4. Set the start and end times for each time block in one of the following ways:
l Drag the right or left margin of a time block to change the start or end time by multiples of 15 minutes.
l Select a time block to set its exact start or end time.
To add a personal holiday plan
1. Select Profile > Add holiday plan.
2. Enter a descriptive name for the holiday plan.
One Net Service Portal for users
One Net Service Portal - Version 1.0/3 June 2016
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