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Spillovers on
the touch
controls
1. Switch the power to the cooktop off.
2. Soak up the spill
3. Wipe the touch control area with a
clean damp sponge or cloth.
4. Wipe the area completely dry
with a paper towel.
5. Switch the power to the cooktop
back on.
• The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you wipe the
touch control area dry before turning the
cooktop back on.
HINTS AND TIPS
Problem Possible causes What to do
The induction
hob cannot be
turned on.
No power. Make sure the induction hob is connected
to the power supply and that it is switched
on. Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, call a
qualified technician.
The touch
controls are
unresponsive.
The controls are locked. Unlock the controls. See section ‘Using your
induction cooktop’ for instructions.
The touch
controls are
difficult to
operate.
There may be a slight film of water
over the controls or you may be using
the tip of your finger when touching
the controls.
Make sure the touch control area is dry and
use the ball of your finger when touching
the controls.
The glass is
being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth bases.
See ‘Choosing the right cookware’.
See ‘Care and cleaning’.
Some pans
make crackling
or clicking
noises.
This may be caused by the
construction of your cookware (layers
of different metals vibrating
differently).
This is normal for cookware and does not
indicate a fault.
The induction
hob makes a
low humming
noise when
used on a high
heat setting.
This is caused by the technology
of induction cooking.
This is normal, but the noise should quieten
down or disappear completely when you
decrease the heat setting.
Fan noise
coming from
the induction
hob.
A cooling fan built into your induction
hob has come on to prevent the
electronics from overheating. It may
continue to run even after you’ve
turned the induction hob off.
This is normal and needs no action. Do
not switch the power to the induction
hob off at the wall while the fan is
running.
EN-17
17


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