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10. Trouble Shooting
Digital communications involve the simultaneous transfer and processing of large amounts of data.
Changing channels may take longer in comparison to analogue devices. Also, digital TV receivers
are “close relatives” to personal computers, and their lifestyle is somehow similar. That means that it
may also happen to a digital receiver that it “hangs up” like a PC without prior warning and without a
visible reason. If this should happen please disconnect the unit from the wall outlet (or switch off
mains using the rear panel power switch). After switching the receiver on again all function will be
restored.
No Problem Solution
No Video
- Channel data have changed.
- Execute Factory Preset or Manual / Auto Channel Search
1
10
9
8
7
6
5
4
3
2
- Check the volume control and MUTE function
- Check Audio Language, Press Audio key and try to change the
language
- Check Main Audio language in “General Settings” menu.
No Audio
- Re-apply AC power
- Contact A / S Center if this problem occurs continuously.
Receiver fails
to boot
- Check DiSEqC setting or LNB cable connection
Channel search
fails
- Check DiSEqC Setting or LNB cable connection
- Adjust DiSEqC setting and try Manual Search of that channel
Screen continuously
shows “No Signal”
- Weak antenna signal
- Check antenna position and weather condition
Video freezes
- Aim the receiver front panel correctly. Get closer (below 7 meters)
- Check if the battery of Remote Control is still good.
Remote control
does not work
- Execute the Factory Preset re-installation process
- Check if Manual / Auto Search performs
Pre-programmed
channel data do
not load
- Check SCART connector for safe connection to your receiver
and to the TV
No OSD menu
visible
- Check PC232 port or data cable for problems
- Correct PC software settings?
Data download
through serial
port does not
work
GB
45


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