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27Problemen bij installeren en activeren
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Zo lost u een probleem met de activering op:
Controleer of u het serienummer juist hebt ingevoerd. U moet deze
gegevens in de volgende indeling verstrekken:
XXXX-XXXX-XXXX-XXXX-XXXX
Opmerking: Elke X komt overeen met een cijfer of letter. Het maakt niet uit
of u hoofdletters of kleine letters typt.
Kies een unieke naam of omschrijving voor elke installatie volgend op de
eerste.
Ga naar de volgende website als u wilt proberen een kwijtgeraakt
wachtwoord te achterhalen: http://www.trendsecure.com/
commonapi/redirect.php?a=MT&l=nl
Zoek naar waarschuwingsberichten of logbestanden die verband houden
met de activering. Naar aanleiding van deze informatie kunt u naar een
oplossing gaan zoeken.
U kunt de testversie van Trend Micro Internet Security slechts een
beperkte periode gebruiken. Schaf Trend Micro Internet Security aan
voordat de testperiode afloopt om uw beveiliging op peil te houden.
Neem contact op met de technische ondersteuning van Trend Micro als u
het probleem niet kunt oplossen aan de hand van bovenstaande suggesties.
Zie pagina 36 voor meer informatie.
35


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