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Frequently Asked Questions
Setting up music resources
Question 1: The Raumfeld Base does
not appear under “Network” in the
Windows Explorer. What can I do?
Enter \\Raumfeld Base into the
address line of your Windows Explorer
(not Internet Explorer!).
Should that not work enter the IP
address of the Raumfeld Base into the
address bar, e.g. \\192.168.0.15.
Question 2: The Raumfeld Base does
not appear under “File sharing” in the
Mac OS Finder. What can I do?
Open the menu item “Go > Connect
to server...” in the Finder. Then enter
smb://base.local into the field “Server
address” and confirm the dialog box
that appears afterwards.
Question 3: My USB memory device
is not recognised as a music resource.
What could be the reason for this?
USB memory devices are only
included as a music resource if they
are connected to the host of the Raum-
feld system. In a system with a Raum-
feld Base (see page 11), this is the Base.
In a system without Raumfeld Base, you
can specify the device you would like to
act as host under “Settings > Network >
Host configuration”. Please also note that
USB hard drives which are connected
to a Raumfeld playback device need
to have their own power supply. This
restriction does not apply to the Raum-
feld Base.
Question 4: Music from my media server
is displayed unreliably and playback
keeps being interrupted. What can I do?
With certain music servers, compatibi-
lity problems can arise. In order to avoid
such problems quickly, we recommend
you include the content of the media
server via file sharing (see also page
13). In this case, please also inform our
customer service team.
Music playback interruption
Question 1: The music playback keeps
being interrupted. What could be the
reason for this?
If music playback is frequently inter-
rupted, it is mostly due to Wi-Fi connec-
tion problems between your wirelessly
connected playback devices and the
Raumfeld Base, or your Wi-Fi router,
respectively.
You can find instructions on how to
improve the signal strength in the Raum-
feld online manual in chapter “Network
anal ysis”.
Network problems
Frage 1: After connecting my computer
to the Raumfeld Base the system doesn’t
work any longer. What can I do?
If you want to connect a computer
directly to the Raumfeld Base using a
network cable make sure it is connected
to the left network port of the Base. Never
16


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