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Frequently Asked Questions
You can find a full list of frequently asked
questions as well as a detailed online
manual online at:
http://manual.raumfeld.com.
General questions
Question 1: Where can I find internet
radio?
TuneIn offers you free access to a
wide range of internet radio stations
from all over the world.
For radio stations which are tailored
specifically to your own taste of music,
try the music service Last.fm (registration
is required but allows you a non-binding
test period and 30 free music titles).
Question 2: Can I try out the music
services Napster and simfy?
The music services Napster and simfy
each offer a 30-day test period of their
premium service, during which you can
listen to all titles available from that
provider in full and for free. The test
period is absolutely non-binding, you do
not enter into any obligation. For simfy,
you need to register to make use of the
test period, while Napster offers an
anonymous test period.
System requirements
Question 1: What system requirements
need to be in place?
• Your router must have DHCP
enabled.
• IP-addresses should be distributed
to new devices automatically.
If this is not the case, look into the
administration software of your
router and make sure all Raum-
feld devices are assigned a fixed IP
address.
• Make sure that your router is
connected to the network socket of
the Base on the right, the one which
is labelled “ROUTER”.
Installation using the
Raumfeld App
Question 1: The App does not connect
to the Raumfeld system during setup.
What can I do?
1. First check if all system requirements
are in place.
2. Make sure that the smart phone
or tablet with the App installed is
connected to your Wi-Fi router.
3. After that, remove all Raumfeld
devices from power supply. Delete
the App and reinstall it. Restart your
router as well by temporarily discon-
necting it from power supply.
4. Then start the setup from the begin-
ning. When being prompted „Do
you own a Raumfeld Base?, make
sure you choose the path „Continue
with Raumfeld Base.
5. If the App still fails to connect with
the Raumfeld system, it could be
because of compatibility problems
with your router. You can avoid this
problem if, during installation, you
interpose a standard network switch
(about EUR 10, available at elec-
tronic shops) between your router
14


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