Manual Telekom Speedport W 723V (page 212 of 324) (German)

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Nutzung der Interaktiven Fernkonfiguration, -diagnose und -wartung:

1. Um diese EasySupport Service in Anspruch zu nehmen, rufen Sie bitte die

kostenfreie Hotline 0800 33 01000 an. Diese Hotline steht Ihnen sieben

Tage in der Woche und 24 Stunden am Tag zur Verfügung. Die Abrechnung

eventuell kostenpflichtiger EasySupport Services erfolgt für Sie komfortabel

über die Telefonrechnung.

Weitere Informationen erhalten Sie unter: www.telekom.de/easysupport .

2. Unser Servicemitarbeiter prüft, ob die Voraussetzungen für eine Fernkonfigu-

ration gegeben sind.

3. Es folgt eine kurze Aufklärung über den Datenschutz, nach der Sie unse-

rem Servicemitarbeiter die Erlaubnis zum Fernzugriff auf Ihren Speedport

W 723V erteilen. Anschließend greift der Servicemitarbeiter über das Inter-

net auf Ihr Gerät zu und führt dort die gewünschte Konfiguration durch.

4. Nach der Unterstützung erhalten Sie eine automatisierte Benachrichtigung

an Ihre E-Mail-Adresse bei der Telekom (Ihre E-Mail-Adresse@t-online.de)

zugeschickt. Darin werden Sie nochmals darüber informiert, dass Sie einem

Fernzugriff auf Ihr Gerät zugestimmt und wir Ihren Konfigurationswunsch

ausgeführt oder ein Problem beseitigt haben.

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Telekom Speedport W 723V Manual

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