Manual SureFlap Microchip Pet Door (page 26 of 265) (English, German, Dutch, Danish, French, Italian, Polish, Swedish, Spanish, Norwegian, Finnish)

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• First follow the instructions in section 14 and put the pet door in custom mode 1 (use as a

non-selective pet door). This will allow it to start using the pet door without any noise from

the locks.

• If it is still unwilling to use it, prop the ap open with the door facing inside the house.

A simple method is to use tape between the bottom of the ap and the top of the main

assembly. This will allow it to get used to the opening click while also having an inviting

open hole to go through.

• Finally let the ap swing shut and allow it to start using the pet door. Strategic positioning

of food inside/outside the house can also help encourage the initial use of the pet door.

Symptom: Constant clicking sound

• A constant clicking sound can be caused by faulty batteries or poor contact with the

batteries.

• Firstly, clean the end of the batteries and the connectors on the pet door with a dry cloth.

• If this does not resolve the issue replace the batteries with good quality alkaline batteries.

Factory Reset

In the unlikely event that the unit needs resetting to a known state, follow the instructions

below to revert to the factory settings.

• Carry out the memory wipe function from section 12.

• Remove the batteries for at least 2 minutes.

• The unit is now completely reset.

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SureFlap Microchip Pet Door Manual

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