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17. Warranty & Disclaimer
Warranty: The SureFlap Microchip Pet Door carries a 3-year warranty from the date of
purchase, subject to proof of purchase date. The warranty is restricted to any fault caused
by defective materials, components or manufacture. This warranty does not apply to
products whose defect has been caused by normal wear and tear, misuse, neglect or
intentional damage.
In the event of a part failure due to faulty parts or workmanship, the part will be replaced
free of charge during the warranty period only. At the manufacturer’s discretion a
replacement product may be provided free of charge in the case of a more serious
malfunction. Your statutory rights are not a󰀨ected.
Disclaimer: The SureFlap Microchip Pet Door incorporates selective entry features
which have been designed to minimise the risk of unwanted animals entering your home.
However, it is not possible to fully guarantee the exclusion of all other animals in all
circumstances.
In the rare event of an unwanted animal gaining access to your home, Sure Petcare cannot
accept liability for any damage or inconvenience which may be incurred.
Warning: The motorised locks are provided exclusively to prevent the entry of unwanted
animals and are not a security device. Sure Petcare cannot accept liability for unintended
use and the owner of this product accepts full responsibility for supervising the access in
and out of the home that it provides.
In households with children, it is essential to include the pet door in child proong
considerations. Misuse of the pet door by a child may result in the child coming into contact
with potential dangers. For this reason, young children should be monitored at all times
when in the immediate vicinity of the pet door.
Caution: Prior to installation, it is the responsibility of the user to consult all building
codes which may inuence the tting of the pet door and assess the suitability of a given
installation. The user must also consider potential hazards present inside or outside the
pet door as well as the impact that subsequent modications to your property may have
on the existence and use of your pet door. It is recommended that these assessments are
conducted in consultation with a construction professional.
Do not install the SureFlap Microchip Pet Door in a re door, as it will render the re door
unt for purpose.
Sure Petcare recommends that the SureFlap Microchip Pet Door is used with your pet’s
implanted microchip, however it may also be operated using the Sure Petcare RFID Collar
Tag. If using the collar tag, it should only be used with a safety collar which incorporates a
breakaway buckle (cats only). Sure Petcare cannot accept liability for any injury or death
caused by a pet’s collar.
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