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SureFlap Microchip Pet Door Manual

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15. Maintenance
The sensor that detects the presence of a pet in the tunnel is optical and is situated on
the inside roof of the tunnel, close to the ap. If these lenses become obscured by dirt,
unreliable operation and/or shortened battery lifetime may result. Wipe these lenses with a
damp cloth every couple of months.
Operation of the sensor relies on a reection from the base of the tunnel, which should also
be kept reasonably clean. If you have a brown SureFlap Microchip Pet Door, please ensure
the silver reective sticker is kept free from dirt. If you notice that the sticker is missing
please contact Sure Petcare customer service or replace with the spare sticker provided.
When cleaning your SureFlap Microchip Pet Door– please ensure to remove all hair from
the top draught excluder on the door. A build-up of pet hair on this area of the door can
obstruct the lenses of the pet door, causing the unit to be permanently scanning, and
therefore drain the batteries.
After cleaning, leave the SureFlap Microchip Pet Door for approximately 10 seconds for the
unit to settle before normal operation returns.
15.1 Removing the front panel of the SureFlap Microchip Pet Door
In the event that you need to access the inside of the pet door, for example to t spare
parts, you can do this without removing the unit from its installation location by following the
steps below (as detailed in step 13 of the wall installation instructions, see section 7.5) –
1. Remove the button cover and the two screw caps at the bottom of the unit
2. Remove the four screws holding the front cover of the unit
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