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SureFlap Microchip Pet Door Manual

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7.4 Installation in metal doors
The presence of a metal plate in a door can inuence the performance of the SureFlap
Microchip Pet Door, reducing the range of the microchip reader. This includes the following:
• Metal skin doors
• Security doors
• Metal garage doors
• UPVC coated metal doors
For most situations you will not notice anything, as the read range will still be su󰀩cient for
the majority of microchips and collar tags. However, if you experience intermittent operation
or failure to open for your pet, rst check for the presence of a metal plate in the door. Note
that UPVC coated metal doors often look the same as standard UPVC doors and you may
need to look carefully where the panel has been cut. If a metal plate or thin metal foil is
conrmed, follow the instructions below for improved read range.
If there is metal present you will need to cut a larger hole in your door – leaving a gap of
2-3cm (1”) between the tunnel of the SureFlap and the metal in your door. To begin with
trace around the outer edge of the back frame as a size guide as shown in gure 18. Now
mark your cutting line 1cm (3/8”) inside the line you have traced around the back frame,
leaving the screw holes in place as shown in gure 19. Cut this hole and reinstall your
SureFlap Microchip Pet Door following the instructions in section 7.2.
If you still experience intermittent operation you will need to increase the size of the hole
again, in this case you will require the mounting adaptor shown in Figure 10 (Product Code:
GMA101). For details of where to purchase this adaptor see our website
www.surepetcare.com.
First trace around the circumference of the mounting adaptor as a guide. Now mark a
circle approximately 2cm (1”) inside the line from the mounting adaptor, again leaving
the indentations for the screw holes. Cut this hole and then reinstall the pet door again,
following the instructions in section 7.3. This will extend the read range further and should
resolve any issues with mounting in a metal door.
If you have followed the steps above and are still experiencing performance issues please
follow the steps in the troubleshooting section. If all other troubleshooting has been carried
out without nding the source of the problem please contact Sure Petcare customer service
for further assistance.
Figure 18 Figure 19
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