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Rectifying malfunctions
24
The adjuster screws are located on the tubular motor's driving head.
¾ Use the upper screw (1) to set the lower terminal point.
¾ Use the lower screw (2) to set the upper terminal point.
1
2
¾ In order to extend the travel, turn the screw in the PLUS direction.
¾ In order to shorten the travel, turn the screw in the opposite direction (MINUS).
The direction of rotation of the adjuster screws may vary depending on
the model. Pay attention to the labelling on the driving head.
ATTENTION
Damage to the device due to roller shutter curtain shortening as
a result of temperature fluctuations.
¾ Set the terminal points so that the roller shutter curtain stoppers
have approx. 2-3 cm clearance from the limit stops.
Proceed as follows to set the upper terminal point:
¾ Operate the motor to raise the roller shutter.
If the motor stops before the desired terminal point is reached, proceed as follows:
¾ Leave the remote control set to the raise position.
¾ Use the adjustment tool to carefully turn the lower adjuster screw in the PLUS
direction until the motor has reached the desired terminal point.
If the motor passes by the desired terminal point, proceed as follows:
¾ Stop the motor.
¾ Operate the motor to lower the roller shutter.
¾ Stop beneath the desired terminal point.
¾ Use the adjustment tool to carefully turn the lower adjuster screw in the MINUS
direction.
¾ Operate the motor to raise the roller shutter in order to check the terminal point
which has now been set.
¾ If necessary, repeat the steps described above until the desired terminal point
is reached.
Proceed as follows to set the lower terminal point:
¾ Operate the motor to lower the roller shutter.
If the motor stops before the desired terminal point is reached, proceed as follows:
¾ Leave the remote control set to the lower position.
¾ Use the adjustment tool to carefully turn the upper adjuster screw in the PLUS
direction until the motor has reached the desired terminal point.
If the motor passes by the desired terminal point, proceed as follows:
¾ Stop the motor.
¾ Operate the motor to raise the roller shutter.
¾ Stop the motor above the desired terminal point.
¾ Use the adjustment tool to carefully turn the upper adjuster screw in the MINUS
direction.
¾ Operate the motor to lower the roller shutter in order to check the terminal point
which has now been set.
¾ If necessary, repeat the steps described above until the desired terminal point
is reached.
Proceed as follows to change the terminal point settings:
¾ Move the roller shutter approximately to the centre position.
¾ Set the terminal points as described above.
Rectifying malfunctions
Rectifying total failure
DANGER
Fatal electric shock due to coming into contact with live
components.
¾ Do not carry out any repairs on the device.
¾ Never open the device.
¾ If the device is defective, contact the superrollo customer service.
The cause of a total failure may possibly be a defective motor. A defective motor
may be attributable to the following causes:
The motor has been severely overloaded due to a fault in the mechanical
system.
The roller shutter has been blocked due to icing, resulting in motor overload.
If the tubular motor is defective, the device must be dismantled and repaired by
the superrollo customer service. Proceed as follows to do this:
¾ Dismantle the device in accordance with the instructions in the chapter entitled
Dismantling the device from page 27.
¾ Have the device checked by the superrollo customer service.
24


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