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Rectifying malfunctions
25
Malfunction characteristics and remedies
Characteristic Possible cause Remedy
The motor does not run (total failure). There is no mains voltage. Make sure that the supply voltage (230 V) is available.
Make sure that the device is connected correctly.
Information on this can be found in the section entitled
Connecting the device from page 22.
Have work on the voltage supply carried out by a qualified,
trained specialist electrician only.
The remote control does not function. Make sure that a functional 27A-12V battery is inserted.
Device malfunctions. Make sure that the device is disconnected from the mains
power supply.
Remove the device.
Information on this can be found in the chapter entitled
Dismantling the device from page 27.
Motor overload due to sluggish roller shutter as a
result of displaced slats.
Make sure that the device is disconnected from the mains
power supply.
Make sure that the slats are horizontal.
Establish the current supply.
Move the roller shutter up and down.
Lubricate sluggish areas with wax.
Motor overload due to sluggish roller shutter as a
result of icing.
Clear away the icing.
The motor does not run (total failure). The maximum operating time (four minutes) has
been exceeded.
Allow the device to cool for approx. 20 minutes.
Make sure that the device is operated correctly.
Make sure that the terminal points are set correctly.
Make sure that the roller shutter runs smoothly.
The connections have not been carried out
correctly.
Make sure that the device is connected correctly.
Information on connecting the device can be found in the
section entitled Connecting the device from page 22.
Have work on the voltage supply carried out by a qualified,
trained specialist electrician only.
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