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Superrollo RM10MM Manual

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Rectifying malfunctions
25
Characteristic Possible cause Remedy
The motor does not run (total failure). The connections have not been carried out
correctly.
Make sure that the device is connected correctly.
Information on connecting the device can be found in the
section entitled Connecting the device from page 22.
Have work on the voltage supply carried out by a qualified,
trained specialist electrician only.
The device does not stop. The adapter has slipped from the limit ring. Make sure that the device is disconnected from the mains
power supply.
Remove the device.
Information on removing the device can be found in the
chapter entitled Dismantling the device from page 27.
Make sure that the adapter is seated flush on the driving
head with the groove over the spring.
Install the device in reverse order again.
The roller capsule is not connected to the
winding shaft correctly.
Move the roller shutter down completely.
Make sure that the device is disconnected from the mains
power supply.
Remove the roller shutter from the winding shaft.
Make sure that the roller capsule is screwed firmly to the
winding shaft.
The winding shaft is too short. Make sure that the device is disconnected from the mains
power supply.
Remove the device.
Information on removing the device can be found in the
chapter entitled Dismantling the device from page 27.
Install a new winding shaft.
Information on sawing the winding shaft to length and
installing it can be found as of the section entitled Sawing the
winding shaft to length from page 20.
Install the device in reverse order again.
The roller shutter does not move up completely
following installation.
The upper terminal point setting is incorrect. Set the upper terminal point
Information on this can be found in the section entitled
Setting the terminal points from page23.
… 25 …


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