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Superrollo RM10MM Manual

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Rectifying malfunctions
24
If the motor passes by the desired terminal point, proceed as follows:
¾ Stop the motor.
¾ Operate the motor to raise the roller shutter.
¾ Stop the motor above the desired terminal point.
¾ Use the adjustment tool to carefully turn the upper adjuster screw in the MINUS
direction.
¾ Operate the motor to lower the roller shutter in order to check the terminal point
which has now been set.
¾ If necessary, repeat the steps described above until the desired terminal point
is reached.
Proceed as follows to change the terminal point settings:
¾ Move the roller shutter approximately to the centre position.
¾ Set the terminal points as described above.
Rectifying malfunctions
Rectifying total failure
DANGER
Fatal electric shock due to coming into contact with live
components.
¾ Do not carry out any repairs on the device.
¾ Never open the device.
¾ If the device is defective, contact the superrollo customer service.
The cause of a total failure may possibly be a defective motor. A defective motor
may be attributable to the following causes:
■ The motor has been severely overloaded due to a fault in the mechanical
system.
■ The roller shutter has been blocked due to icing, resulting in motor overload.
If the tubular motor is defective, the device must be dismantled and repaired by
the superrollo customer service. Proceed as follows to do this:
¾ Dismantle the device in accordance with the instructions in the chapter entitled
Dismantling the device from page 27.
¾ Have the device checked by the superrollo customer service.
Malfunction characteristics and remedies
Characteristic Possible cause Remedy
The motor does not run (total failure). There is no mains voltage. Make sure that the supply voltage (230 V) is available.
Make sure that the device is connected correctly.
Information on this can be found in the section entitled
Connecting the device from page 22.
Have work on the voltage supply carried out by a qualified,
trained specialist electrician only.
Device malfunctions. Make sure that the device is disconnected from the mains
power supply.
Remove the device.
Information on this can be found in the chapter entitled
Dismantling the device from page 27.
Motor overload due to sluggish roller shutter as a
result of displaced slats.
Make sure that the device is disconnected from the mains
power supply.
Make sure that the slats are horizontal.
Establish the current supply.
Move the roller shutter up and down.
Lubricate sluggish areas with wax.
Motor overload due to sluggish roller shutter as a
result of icing.
Clear away the icing.
The maximum operating time (four minutes) has
been exceeded.
Allow the device to cool for approx. 20 minutes.
Make sure that the device is operated correctly.
Make sure that the terminal points are set correctly.
Make sure that the roller shutter runs smoothly.
… 24 …


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