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16 17
TROUBLE-SHOOTING
«No Water» warning light (6) does not switch off after tank has been filled with water:
The device switches off automatically if there is not enough water. The «No Water» Light
switches on (in red color) to warn you for the refill. It may take a moment to refill the water
collector inside of the device. Afterwards the red light «No Water» goes out, and the humidifier is
ready to use again.
The water tank is leaking:
Turn the Tank Lid (15) to remove it from the water tank. Screw the tank lid (15) and water tank
together again. Make sure the tank cover screws squarely on to the water tank (13), or water will
leak.
Low performance, no steam output, device not functional:
Perform maintenance as described in the chapter on «Cleaning Procedure».
REPAIRS / DISPOSAL
Repairs to all electric devices (including replacement of the power cable) may only be
performed by authorised experts. Carrying out inappropriate repairs voids the warranty and
no liability shall be accepted.
If the power cable has become damaged, it must be replaced by the manufacturer, an official
service partner or a qualified person in order for further damage to be avoided.
Never operate the device if the cable or the plug is damaged, if the device has malfunctioned
or if the device has been dropped or damaged in any other way (i.e. with cracks or breakages
to the casing).
Do not use any sharp, abrasive objects or corrosive chemicals.
Any old devices must be immediately rendered unusable (unplug power cable) and taken to
the appropriate waste collection point.
This device must not be disposed of with household refuse. Please dispose of this device
at the appropriate waste collection centre. Collecting and recycling electrical and
electronic waste saves valuable resources.
The packaging material is recyclable. Dispose of the packaging in an environmentally friendly
way and ensure that it is taken to a collection centre for recyclable materials.
If electrical devices are disposed of in an unregulated way, the effects of weathering can
cause hazardous substances to contaminate the groundwater and the food-chain or can
result in a burden on flora and fauna for years to come.
TWO-YEAR WARRANTY
For the warranty period of 2 years after the purchase of the appliance, we will repair or
replace with a refurbished product (at our option), without any cost to you for either the parts or
labor, any machine or part that proves to be defective in materials or workmanship.
EXCEPT FOR THE WARRANTY PROVIDED ABOVE, Coplax DISCLAIMS ANY AND ALL OTHER IM
PLIED WARRANTIES AND ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
ARTICULAR PURPOSE WITH RESPECT TO THE PRODUCT FOR ANY PERIOD AFTER THE
EXPIRATION. Coplax will, at its sole discretion, repair or exchange a product under warranty.
NO credit will be issued. The remedies described above are your sole remedies in the event of
any breach of the warranty provided above.
Who is covered:
The original owner of a privately-owned Coplax appliance who can provide a dated proof of
purchase in the form of an invoice or receipt is covered. The warranty is not transferable. The
original dated proof of purchase (a copy needs to be faxed, e-mailed, mailed) prior to returning
the unit. Provide the model number of your appliance and a detailed description (preferably typed)
of the problem with the item. Enclose your description in an envelope and tape it directly to the
appliance before the box is sealed. Do not write anything on or alter in any way the original box.
What this warranty does not cover:
Parts that normally require replacement, such as demineralization cartridges, «Clean Cube»,
active carbon filters, water wick filters and any other consumable item that needs regular
replacement except for material or workmanship defects.
Damage, failure, loss or deterioration due to ordinary wear and tear from abuse, misuse,
neg-ligence, accident, faulty installation, placement and operation, improper maintenance,
unauthorized repair, exposure to unreasonable temperatures or conditions. This includes
damages caused by misusing essential oils or water treatment and cleaning solutions.
Damage resulting from inadequate packaging or carrier mishandling of returned products.
Misplacement or loss of accessories such as nozzle, fragrance capsule, water tank cap etc.
Shipping and transportation costs to and from any place of repair.
Direct, indirect special or consequential damages of any type, including loss of profits or
other economic loss.
Transportation damage of a unit shipped from one of our retailers. Please contact them
directly.
This Warranty does not cover damages or defects caused by or resulting from failure to
conform strictly to Coplax’s specifications in connection with the installation, operation, use,
maintenance, or repair of the Coplax appliance.
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