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Problem description Solution
Radiators do not warm up. Close radiator thermostats when the set room temperature is
reached. The convection heat of the fireplace is distributed in
the air composite.
Depending on the configuration the heating system is sluggish.
It takes some time until the heating system dissipates its heat.
Have the heating system hydraulically calibrated.
Check heating circuit pump for function.
Ventilate the system
Increasing and faster contamina-
tion of the combustion chamber
lining and of the glass ceramics.
The combustion chamber lining no
longer burns free. Fire can only be
ignited with difficulty
Remove deposits in the heat exchanger and in the connecting
line to the chimney.
Pay attention to correct firing, wood feed quantity, wood mois-
ture content < 20%.
Check chimney draught
Check return flow temperature boost.
For other problems, contact your fireplace constructor / heating specialist!
Only use the spare parts offered by the manufacturer!
7. GENERAL WARRANTY CONDITIONS
7.1 APPLICATION AREA
These standard warranty terms apply for the contractual relationship
between the manufacturer, Spartherm Feuerungstechnik GmbH, and the
dealer/distributor. They are not congruent with the contractual and warranty
terms which the dealer/distributor offers his customers in individual cases.
7.2 GENERAL INFORMATION
This product has been manufactured in compliance with current standards
of quality control. The materials used have been carefully selected and - like
the production process - are subject to on-going quality control. Specialist
knowledge is required when setting up or installing the product. The product
must, therefore, only be installed and commissioned into service by special-
ist technical staff, in compliance with current statutory provisions.
7.3 WARRANTY PERIOD
The standard warranty terms only apply within Germany and the European
Union. The warranty period and scope of the warranty are ensured within
the framework of these conditions outside the statutory warranty, which
remains unaffected. The company Spartherm Feuerungstechnik GmbH
offers a 5-year warranty for
Main carcass fireplace inserts
Main carcass fireplace stoves
Main carcass fireplace cassettes
Main carcass fireplace doors
Spartherm Feuerungstechnik GmbH offers a 24-month warranty in respect
of the sliding door mechanism, operating components such as handles,
setting levers, shock absorbers, electrical and electronic components such
as fans, rotational speed controllers, the manufacturer's original spare
parts, all items purchased as additional extras and all safety appliances.
Spartherm Feuerungs GmbH offers a 6-month warranty in respect of con-
sumables mounted in the combustion / firebox area, such as fire clay, ver-
miculite, fire grates, seals and glass ceramic.
7.4 WARRANTY REQUIREMENTS
The warranty period shall begin on the date, on which the product is deliv-
ered to the dealer / distributor. Invoices or delivery notes may be used as
confirmation of the warranty commencement date. The warranty certificate
for the product must be presented by the claimant upon making a warranty
claim. Without submission of these verifications the company Spartherm
Feuerungstechnik is not obligated to provide warranty performances.
7.5 EXCLUSIONS FROM THE WARRANTY
These warranty does not cover:
Product wear
40


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